Shipping and Returns

Shipments and returns

Shipping your package

Packages are generally shipped within 2-5 days after receiving your payment via Postnl with tracking.

Shipping costs include handling, packaging and postage. Treatment costs are fixed amounts, while transport costs depend on the total weight. We recommend that you place your items in one order. We can not combine two separate orders, so shipping costs will be charged for each order. Your package is sent at your own risk, but special care is given to fragile items.

Our boxes are big enough to be able to send your items well protected.

 
Returns:
You can return items to RumoH under certain conditions. Return shipments are at the expense and risk of the buyer. This means that RumoH is not liable for damage or loss of returned items. Therefore always ask for a track-and-trace code of the package at the postal agency and keep it well.


Requirements:
You return the item within the viewing period of 14 calendar days. The period starts on the day after receipt of the article. The article is, if reasonably possible, in its original packaging. The seal of data carriers or software products may not be broken.

Items that you can not return

Loudspeaker cloth of the roll, materials that are no longer in their original state. Loudspeakers which have been mounted and / or electrically connected (both with terminals and with plugs / solder lips), electronic components to which soldered or whose connecting wires have been cut, bent or otherwise deformed, materials in which is screwed, drilled, on soldered or glued or otherwise mounted or assembled.

 

Procedure

For a quick and correct handling it is necessary that you first return the article that can be very easily by sending an email to info@rumoh.nl. Any payments will be refunded to you within 14 business days of receiving the item

 

Pack

You return the article in a proper preferably the original package (the package in which you received it). Items that we receive with transport damage through careless packaging are not eligible for credit.